Terms and Conditions

These terms and conditions govern your use of our website. 

Website access

1.1 It is not necessary to register with us in order to use my website. 

Use of website

1.1 This website may be used for your own private purposes and in accordance with these terms and conditions.

Website uptime

1.2 All reasonable measures are taken by us to ensure that this website is operational all day, every day. If the web site is down I dont get orders so I do try and ensure it is "up" 100% of the time.

Links to and from other websites

1.3 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. Links to other websites allow us to me more visible on google.

1.4 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive

​​​​​​​ or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

Disclaimer

1.5 I always ensure that my web site including products and pricing is up-to-date.

Exclusion of liability

1.6 We do not accept liability for any loss or damage that you suffer as a result of using this website. I need to put this in these "terms" but i do not see how anyone can get "hurt" using a shoe lace web site.

Shipping

1.7 Your order will be processed and delivered without undue delay.

1.8 All our orders are sent using Royal Mail Large Letter service.

Cancellations, returns and refunds

1.9 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations. Simply email me if you wish to cancel an order.

1.10 ​​​​​​​If you need to return an item simply email me and I will sort things out.